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Return policy

Article 6 - Returns

  1. If you ordered a product out of stock via our webshop, you may return the product within 14 days after you received the product. You can return the product by by sending an email to sales@studio-HENK.nl. After we confirm that we have received such email, you undertake to send back the product within 14 days. We will fully refund the purchase price within 14 days of having received your returned product. Costs for return shipments shall be borne by you. In the period in which you can still decide to return a product, you shall exercise due care in handling the product and its packaging. You will only remove packaging and use the product to the extent that this is necessary to establish whether or not you want to keep the product. You must always return the product in the original and not damaged packaging. This does not apply to customized products as described in article 6.2.
  2. Customized products that are made in conformity to your specifications (such as sizes and colours) cannot be returned. This applies by all meansto: all dining tables, dining benches, pillows for dining benches, sofa’s, dining chairs, fauteuils and closets.