Direct answers to your questions
In our helpdesk, you'll find immediate answers to questions about orders, delivery, damage, maintenance, returns, and more.
Chat with our service team
Chat directly with our team for quick questions or product advice.
Response time: Usually within a few minutes (during opening hours)
WhatsApp us
Send a WhatsApp message – ideal for sharing photos of your product or or situation.
Response time: 2 hours (during opening hours).
For non-urgent or more complex questions, you can email us.
Response time: within 5 working days
Telephone contact
For urgent questions, you can reach us by phone. For faster assistance, we recommend the helpdesk or chat.
Available during our stores' opening hours. Wait times may occur.
Netherlands: +31 (0)20 233 38 20
Belgium: +32 (0)3 808 08 15
Visit one of our stores
Our advisors are ready to assist you
