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Privacy policy

We are Studio HENK. We respect your privacy, but sometimes we need your personal data. By the term Personal Data we mean information that can be used to identify you, directly or indirectly, as a person. This definition is in line with the General Data Protection Regulation (the GDPR).

This statement (the Privacy Policy) sets out which Personal Data we use and why. It also explains how we store, protect and process this Personal Data.

This Privacy Policy applies to our website https://www.studio-henk.nl (the Website) and the services or products we offer (the Services). We handle your Personal Data in accordance with the GDPR and other relevant legislation on the protection of Personal Data, such as the Dutch Telecommunications Act in relation to the use of cookies (the Relevant Legislation).

Under 16 years of age

If you are under 16 years of age, you need permission from your parents or legal guardian to use our Website and Services.

Processing of Personal Data

In order to provide you with our Website and Services, we process your Personal Data.

Who is the data controller for your Personal Data?

We are the data controller for the processing of your Personal Data within the meaning of the Relevant Legislation. Our contact details can be found at the bottom of this Privacy Policy.

Which Personal Data do we process, on what legal basis, and for which purpose(s) do we use it?

When you use our Website and Services, we may need your Personal Data to do so.

We are permitted to process your Personal Data because we comply with the Relevant Legislation. We only use your Personal Data:

  • to perform our agreement with you;
  • to comply with a legal obligation;
  • for a legitimate interest of ours, after weighing up your interests;
  • if you have given consent for this;
  • where necessary to protect your vital interests or those of another natural person, or
  • where necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in us.

We ensure that the processing of your Personal Data is adequate, relevant and limited to what we need for the purposes for which the Personal Data is processed.

The table below sets out (1) which Personal Data (2) for which purposes (3) on which legal bases we process.

We will only use your Personal Data for the purposes listed below, or for a purpose closely related to them. This means your Personal Data is never used by us in an unexpected way.

(Personal) Data

Contact details:

  • Company name
  • First and last name
  • Email address
  • Address
  • Telephone number
  • Company registration number (KvK)
  • VAT number

Payment details:

  • Payment details of the paying party
  • The invoices
  • An overview of purchases of the Services

Data for marketing and promotional purposes:

  • First and last name
  • Email address
  • Interests
  • The purchases of the Services

Purpose(s)

We use this data to:

  • Contact you
  • Correspond with you
  • Deliver or perform our Services to you

We use this data to:

  • Send invoices
  • Maintain our financial administration
  • For our business customers, we use their company details to carry out a creditworthiness check. This does not apply to private customers.

We use this data:

  • For marketing and promotional purposes
  • To offer you deals and promotions
  • To send you our newsletter/updates.

You can unsubscribe from the newsletter/updates at any time

Legal basis

We process this data on the basis of:

  • Performance of the agreement
  • Consent
  • Legal obligation

We process this data on the basis of:

  • Performance of the agreement
  • Consent

How do we obtain your Personal Data?

Personal Data received directly from you:
We receive Personal Data directly from you when you enter your details while placing an order with Studio HENK or when signing up for our newsletter.

Are you obliged to share your Personal Data with us?

In some cases, the processing of your Personal Data is necessary. For example, when we provide our Services to you or need to fulfil an agreement with you. Without your Personal Data, we are unable to provide our Services to you.

Automated decision-making

We do not use automated decision-making.

How do we secure your Personal Data?

We do everything we can to protect your Personal Data against loss, destruction, use, alteration or disclosure of your Personal Data by unauthorised parties. This ensures that those who have no business with your Personal Data cannot access it. We do this through the following measures:

  • Encryption of digital files containing Personal Data;
  • Securing network connections with Secure Socket Layer (SSL), or similar technology;
  • Access to Personal Data is restricted to those who need it;
  • Access to Personal Data is secured with two-factor authentication.

How long do we keep your Personal Data?

We will not retain your Personal Data for longer than necessary for the purposes described above. We delete Personal Data as soon as it is no longer needed for the purposes for which we process it.

Who do we share your Personal Data with?

We may share your Personal Data with other parties who process Personal Data on our behalf. These are Processors within the meaning of the Relevant Legislation. Processors only use your Personal Data in accordance with our instructions and not for their own purposes. We agree with our processors, in a data processing agreement, that they handle your Personal Data carefully and that they only receive the Personal Data necessary to provide their service to us. We share your Personal Data with the following categories of Processors: our carriers, our payment service provider Mollie, and Exact Online. They perform the following services for us: transport of your order, processing of your payment, and invoicing of your order.

In addition, we will share your Personal Data where we are legally obliged to do so. This is the case, for example, if the police request your Personal Data from us.

Transfer
We will only process your Personal Data within the European Union. Outside the European Union, we will only process your Personal Data if that country offers an adequate level of protection for your Personal Data.
Without your consent, we will never transfer your Personal Data to other countries or other parties than those mentioned above.

Links
Our Website may contain links to other websites. We are not responsible for the content or privacy practices of these websites. We therefore advise you to always read the privacy policy of the relevant website.

Cookies
A cookie is a small text file sent to your browser via a website's server. The browser then stores the file on your device. Your device is given a unique number, which our Website later uses to recognise the device.

We may use cookies to improve your experience on our Website. Cookies also help ensure that the Website is fast, that you can visit our Website safely, and that we can identify errors on our Website.

You can always delete or disable cookies yourself via your browser settings. If you do so, no cookies will be stored when you visit our Website. Please note, however, that our Website may not function as well without cookies. For more information, please see our cookie statement at: https://www.studio-henk.nl/nl/cookies.

Changes to the Privacy Policy
We may amend this Privacy Policy. If we make significant changes to the Privacy Policy, we will post a notice on our Website together with the new Privacy Policy. We will inform users registered with us by email address of any changes. If you are not registered as a user, we recommend that you check the Website and the Privacy Policy regularly.

Your rights
You have the following rights:

  • you may ask us for access to your Personal Data;
  • you may ask us to correct, restrict or erase your Personal Data. In cases of fraud, non-payment or other unlawful acts, we may retain relevant Personal Data about you in a register or on a blacklist;
  • you may ask us for a copy of your Personal Data. At your request, we can also pass this copy on to other parties, so that you do not have to do this yourself;
  • you may object to the processing of your Personal Data;
  • you may lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens), if you believe we are processing your Personal Data unlawfully;
  • you may withdraw your consent to the processing of your Personal Data at any time. From the moment you withdraw consent, we may no longer process your Personal Data.

Contact
If you have any other questions or comments about this Privacy Policy, please contact us using the details below.

Studio HENK
Verrijn Stuartweg 14
1112 AX Diemen
The Netherlands

Company registration (KvK): 69367892
Tel: +31 20-2333820

info@studio-henk.nl

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